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Nice open clean and bright office atmosphere with high and positive service top to bottom. Great Individual customer service from greeting me at the front door, to the eye exam with Dr. John and working with all of their agents was a good experience. The staff of Kim,Jen,Lilly,Jannelle,Haley and more with solid follow up to pick up my new prescription glasses was first class in Gurnee!!! Keep up the good vision and customer care. Thank you. Mark Swiftney
Mark S    -    March 2019

I stopped in today for a slight adjustment and again was not disappointed by the service. Kim, the office manager took care of me quickly and with a smile. I have done business here for years and am never disappointed by either the prices or the customer service, which really seals the deal. My family and I are always treated like family and I highly recommend this organization to anyone looking for eye wear or having a vision problem.
Steve P    -    August 2018

I went on a Monday it was very busy and under staffed.However,Ana the optician was really great and helpful!She was really insightful regarding my questions since it was my first time getting glasses. Dr. John Ichishita was also great and knowledgeable, it was a plus he was really cute
Natalie    -    May 2017

Doctor Comments

I wanted to just put a quick note on this website. I have been coming to Accu Vision for a long time and I always receive great information and help from Lilia and all her teammates. They are very helpful and professional. My appointments are always timely. Lilia has helped my son transition from using glasses to using contact lens. Make sure next time you need glasses or contacts you call Lilia or any of the staff at Accu vision in Gurnee
Mistela A    -    January 2017

While trying out my new glasses, I couldn't read through the bi-focal s. They gave me a new exam and new bi-focal s. After about a week, I decided I wasn't happy my frames. I felt like Harry Caray. Tanya was so kind and patient and helped me pick out new frames. They only charged me the difference in cost between the two frames. My brother and sister-in-law recommended Accuvision in Gurnee to me and I highly recommend them to everyone. Thank you so much. You guys rock!
Francine    -    December 2016

Just wanted to take a few minutes to say that my husband and I have been trying to find a new eye Dr in the area for a while and decided that we would send our daughter first to see how everything went at AccuVISION. With her happiness, we decided to give it a try. With that said, after our appointment with Dr. John Ichishita and our experience with Anna, I can't imagine going anywhere else. The doctors patience and time that he took and his thoroughness was wonderful and Anna's customer service and patience with us was fantastic. They both are true assets to this company and I look forward to my next years check up! Thank you both for being so great!! I will be recommending you to many friends!!
Bryna a    -    September 2016

I just wanted to let you know that my visit to this eye doctor may have been one of the best choices I have made in a while. I felt like I was completely taken care of from the time I walked in to the office to the time I walked out. I felt very comfortable with Dr John Ichishita and he was very thorough. Anna was a complete pleasure to work with as well to get us though all of the things that were needed. Very much a group of people to work with people and make us comfortable! I would and will be my recommendation for people to go here!! Thank you everyone!! GREAT job!!
Bryna K    -    August 2016

Our experience with Accuvision has always been very pleasant. From the Gurnee Mills location to the new location, our family always get exceptional service. Especially with our recent visit when my daughter broke her glasses. Laura helped us all the way through which made our visit smooth and fast. Laura has great customer service skills and her knowledge of the process is phenomenal. When we came back after a couple of weeks to get my daughter's glasses, she saw us coming and I dont even have to tell her what we were there for cause she remembered us. I highly recommend Accuvision for all your eyewear needs.
Jay D    -    August 2016

All the staff was great!This location looks absolutely awsome! Thank you all for the excellent job you do. Keep up the good work.
Natasha D    -    July 2016

I can't say enough about how wonderful both Dr. Doherty and his staff are! I have had wonderful patient care at the Gurnee office , especially Kim the manager was extremely helpful as well as everyone in the office. I have always been treated with the utmost respect and know that my satisfaction is always 100 percent. I know when I leave there I am wearing the best possible glasses I can buy!!!
Cindy    -    May 2016

We had the pleasure of dealing with LAURA and she is completely amazing, honest and a real person(very rare to find someone in customer service that is just real). We went in one time and she was not there, unfortunately we had to leave because we only want to deal with LAURA. No offense to other workers it is just that LAURA is more grounded and that is something that we admire. Accuvision you need more employees like that!
Gloria M    -    Febuary 2016

I just wanted to say Laura did a phenomenal job she got me in and out with no questions its my first time purchasing glasses with insurance and she wrote everything out for me and explained what I was going to pay. And what upgrades would better suit my lifestyle she is amazing at her job. Good job Laura!!! You have a great team. The doctor also was amazing he was very pleasant and made me feel comfortable he really explained what he was going to do which A+++ because I admire people that explain exactly what they are doing. GREAT JOB TEAM !!! definitely coming back for my next pair
Christian C    -    July 2015

I recently went to Accuvisio to have my glasses repaired. I was helped by Laura Huaracha. I cant say enough about her fantastic customer service. My glasses were over a year old and no longer available (parts). She went through a Used parts bin to find a suitable replacement for a broken frame piece.$7.00 !!!!!I couldnt believe it!! No one works that hard anymore! She was exceptional. Accuvision deserves my thanks for having a wonderful girl like Ms. Huaracha. My glasses are like brand new. Thank you!!
Gregory B    -    May 2015

My experience at accuvision was exceptional. Nelly, the girl who took care of me was very helpful, fast and had lots of patience, knowing on how many frames I went through, thank you for that.. I will definitely come back to you guys for my next check up. Will definitely recommend you guys to my family and friends. Thank you again.;)
Iou C    -    April 2015

Great customer service. Flexible evening appointment's available. Great selection of frames to choose from. Dr. was friendly & adequate. Overall a great experience!
M M    -    April 2015

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AccuVISION Gurnee 5101 W. Washington St. Suite 19 Gurnee, IL 60031 Phone: (847) 856-2020
AccuVISION Lindenhurst 1914 E. Grand Ave Lindenhurst, IL 60046 Phone: (847) 356-2020
AccuVISION Mundelein 824 N IL RTE 83 Mundelein, IL 60060 Phone: (847) 362-2020
AccuVISION Round Lake Beach 2183 N. Il Rt. 83 Rd Round Lake Beach, IL 60073 Phone: (847) 223-2020
AccuVISION Schaumburg 1760 Wise Rd Schaumburg, IL 60193 Phone: (847) 352-2020
AccuVISION Wauconda 345 W Mill St. Wauconda, IL 60084 Phone: (847) 526-2020

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